Shipping policy

Effective Date: [8/19/23]

Shipping Destinations: We are thrilled to offer our products to customers both within the United States and internationally. Please note that shipping availability and rates may vary based on your location.

Processing Time: Orders are typically processed and shipped within 2-4 business days from the date of purchase. However, during peak seasons or promotional periods, processing times may be slightly longer. We make every effort to ensure that your order is processed promptly while maintaining the highest quality standards.

Shipping Methods: We offer a range of shipping options to cater to your preferences and requirements. Shipping methods available for your order will be displayed during the checkout process. The estimated delivery times and costs will vary based on the selected shipping method and your location.

Shipping Costs: Shipping costs are calculated based on the shipping method chosen, the destination address, and the total weight of the items in your order. Shipping costs will be displayed at the checkout before you finalize your purchase.

Order Tracking: Upon shipment of your order, you will receive a confirmation email containing tracking information. This tracking information allows you to monitor the progress of your package as it makes its way to you. We recommend using the provided tracking details to stay updated on your order's delivery status.

Customs and Duties: For international orders, please be aware that customs and duties may be applicable upon delivery. These fees are determined by your country's customs regulations and are the responsibility of the recipient. Northern Noggin cannot predict or control these charges and is not responsible for any additional costs associated with customs clearance.

Undeliverable Packages: In the event that a package is undeliverable due to incorrect or incomplete address information provided by the customer, refusal of the package, or failure to retrieve the package from a local postal facility, the customer will be responsible for any additional shipping costs incurred for re-delivery.

Lost or Delayed Packages: While we strive to ensure a seamless shipping experience, occasionally packages may be delayed or go missing during transit. If you believe your package is lost or significantly delayed, please reach out to our customer support team. We will investigate the issue and work with you to find a suitable resolution.

Returns Due to Failed Delivery: If a package is returned to us due to failed delivery attempts or incorrect address information, we will contact you to arrange re-shipment. Additional shipping charges may apply for re-delivery.

Contact Us: If you have any questions or concerns about our shipping policy, feel free to reach out to our customer support team at contact@northernnoggin.com. We're here to assist you and ensure you have a positive shopping experience with us.

Thank you for choosing Northern Noggin. We appreciate your business and are committed to delivering high-quality products to your doorstep in a timely and efficient manner.

Warm regards,

The Northern Noggin Team